## Terms of Service
### 1. Introduction
Welcome to RealG ("Service"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
### 2. Description of Service
RealG is a subscription-based service that provides data and analytics related to rental property listings, short-term rental income projections, and calculations for projected costs and revenues for operating short-term rental properties. The Service collects data from third-party providers and processes it to provide insights to subscribers.
### 3. User Accounts
3.1. You must be at least 18 years old to use this Service.
3.2. You are responsible for maintaining the confidentiality of your account and password.
3.3. You agree to accept responsibility for all activities that occur under your account.
### 4. Subscription and Fees
4.1. All fees are displayed in U.S. dollars and are exclusive of taxes unless stated otherwise. You are responsible for paying all taxes associated with your subscription.
4.2. RealG offers various subscription plans with differing levels of access and features. Details of these plans are provided on our website.
4.3. In addition to the subscription fee, users are charged API fees for data collected from third-party providers.
4.4. All fees are non-refundable, subject to applicable consumer protection laws. Users may have additional rights under their local consumer protection laws.
4.5. RealG reserves the right to change subscription fees or institute new charges upon reasonable notice to you.
### 5. Payment
5.1. Billing Information: You must provide accurate and complete billing information, including a valid payment method. By submitting such information, you authorize RealG to charge all fees incurred through your account.
5.2. Payment Processing: Payments are processed through third-party payment processors. RealG is not responsible for errors made by these processors.
5.3. Recurring Billing: Subscriptions may include recurring payments. By subscribing, you accept responsibility for all recurring charges until you cancel your subscription.
5.4. Late Payments: If payment is not received by the due date, RealG reserves the right to suspend or terminate your access to the Service.
5.5. Refund Policy: All fees are non-refundable, except as required by law or as specified in any applicable refund policies.
5.6. Disputed Charges: If you believe there has been an error in billing, you must contact us within 30 days of the charge. Failure to do so waives your right to dispute the charge.
### 6. Cancellation and Termination
6.1. You may cancel your subscription at any time. Cancellation will be effective at the end of the current billing cycle.
6.2. RealG reserves the right to terminate or suspend access to our Service immediately, without prior notice or liability, for any reason.
6.3. Upon termination or cancellation of your account, RealG will retain your data for a period necessary to fulfill legal obligations, resolve disputes, or enforce our agreements. After this period, your personal data will be deleted or anonymized in accordance with our data retention policies.
### 7. Content and Data Ownership
7.1. You grant RealG a license to use, copy, transmit, store, and back-up your information for the purposes of providing the Service.
7.2. By submitting any content (including but not limited to data inputs, feedback, suggestions, or other materials) to the Service, you grant RealG a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content.
7.3. RealG may aggregate or anonymize data entered or collected through the Service to improve our services, develop new features, or for analytical purposes. Such aggregated data will not identify you personally.
### 8. Intellectual Property
8.1. Ownership: All content provided on the Service, including but not limited to text, graphics, logos, images, software, and compilations thereof, is the property of RealG or its content suppliers and is protected by intellectual property laws.
8.2. License to Use the Service: RealG grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms.
8.3. User-Generated Content: By submitting content to the Service, you affirm that you have the rights necessary to grant us the license detailed in the Content and Data Ownership section.
8.4. Trademarks: RealG's trademarks, logos, and service marks may not be used in connection with any product or service without the prior written consent of RealG.
8.5. Reservation of Rights: All rights not expressly granted to you are reserved by RealG and its licensors.
### 9. Disclaimer of Warranties
9.1. No Guarantee: RealG does not guarantee the accuracy, completeness, or usefulness of any information on the Service.
9.2. User Responsibility: You acknowledge that your use of the Service is at your sole risk. You are responsible for verifying any information before relying on it.
9.3. Third-Party Content: The Service may include content provided by third parties. RealG is not responsible for such content.
9.4. No Warranty: RealG makes no warranty that the Service will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free.
9.5. Data Loss: RealG is not responsible for any data loss or corruption, and you are advised to back up your data regularly.
9.6. No Professional Advice: RealG does not provide financial, accounting, or investment advice. Any information provided by the Service is for informational purposes only and is not intended to replace professional advice.
### 10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall RealG be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the use or inability to use the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory. To the maximum extent permitted by applicable law, RealG's total liability shall not exceed the amount paid by the user in the last six months.
### 11. Indemnification
You agree to indemnify, defend, and hold harmless RealG, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.
### 12. Dispute Resolution and Arbitration
12.1. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by confidential binding arbitration in accordance with the rules of the American Arbitration Association.
12.2. The arbitration shall be conducted in Wilmington, Delaware, unless otherwise agreed by the parties. The arbitration shall be conducted by a single arbitrator selected by mutual agreement of the parties or, failing such agreement, appointed in accordance with the applicable arbitration rules.
12.3. The arbitrator shall follow the law and shall not be empowered to award damages in excess of actual compensatory damages.
12.4. Each party shall bear its own costs of arbitration, but the arbitrator may award costs and attorneys' fees to the prevailing party.
12.5. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.
12.6. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.
12.7. RIGHT TO OPT OUT: You have the right to opt out of this agreement to arbitrate by sending written notice of your decision to opt out within 30 days of your first use of the Service. To opt out, you must send an email to support@realg.us with the subject line "Arbitration Opt-Out" and include your full name, address, and account email in the body of the email. Alternatively, you may send your opt-out notice by mail to 1207 Delaware Avenue #2129, Wilmington, DE, 19806. If you opt out of this arbitration agreement, RealG also will not be bound by it.
### 13. Class Action Waiver
You agree to resolve any disputes with RealG on an individual basis, and you expressly waive any right to participate in a class action lawsuit or class-wide arbitration.
### 14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Wilmington, Delaware, and the parties hereby consent to personal jurisdiction and venue therein. To the fullest extent permitted by applicable law, you agree to submit to the exclusive jurisdiction of such courts.
### 15. Changes to Terms
15.1. RealG reserves the right to modify or replace these Terms at any time.
15.2. Users will be notified of any changes via email to the address provided in your account or through a prominent notice on the Service at least 30 days before the changes take effect.
15.3. For significant changes, users may be required to accept the new Terms upon their next login to continue using the Service.
15.4. Continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms.
15.5. If you do not agree to the new Terms, you should discontinue use of the Service before the effective date of the changes.
### 16. User Conduct and Acceptable Use Policy
16.1. Users are prohibited from engaging in the following activities:
a) Illegal Activities: Using the Service for any unlawful purpose or in violation of any local, state, national, or international law.
b) Intellectual Property Infringement: Uploading, posting, or transmitting content that infringes upon the intellectual property rights of others.
c) Unauthorized Access: Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service.
d) Data Mining: Using any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission.
e) Impersonation: Impersonating another person or entity or misrepresenting your affiliation.
f) Harassment: Harassing, abusing, or harming another person or group.
g) Interference: Interfering with the proper functioning of the Service.
h) Malicious Software: Uploading or transmitting viruses, worms, or other malicious code.
i) Collecting Personal Information: Collecting or harvesting any personally identifiable information without express permission.
j) Resale of Service: Selling, reselling, or exploiting the Service for unauthorized commercial purposes.
k) Circumventing Measures: Attempting to bypass any measures used to prevent or restrict access to the Service.
Violation of any of the above may result in immediate termination of your access to the Service and may subject you to legal penalties.
### 17. Third-Party Services and Data
17.1. Use of Third-Party Services: The Service may integrate or provide access to third-party services, content, or data. Use of these third-party services is subject to their respective terms and conditions.
17.2. No Endorsement: RealG does not endorse and is not responsible for any third-party services, content, or data.
17.3. User Responsibility: You acknowledge sole responsibility for and assume all risk arising from your use of any third-party services.
17.4. Third-Party Terms: By using the Service, you agree to comply with any applicable third-party terms, which are incorporated herein by reference. A list of these third-party terms and links to their full text are available at:
https://www.rentcast.io/terms-api
https://www.mashvisor.com/disclaimer
https://rapidapi.com/s.mahmoud97/api/zillow56
17.5. Third-Party Links: The Service may contain links to third-party websites. RealG is not responsible for the content, privacy policies, or practices of any third-party websites.
17.6. Data from Third Parties: RealG may obtain data from third-party providers to offer certain features of the Service. We do not guarantee the accuracy or completeness of such data.
### 18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
### 19. Entire Agreement
These Terms constitute the entire agreement between you and RealG regarding the Service, superseding any prior agreements.
### 20. Force Majeure
RealG shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
### 21. No Waiver
The failure of RealG to enforce any right or provision of these Terms will not be considered a waiver of those rights.
### 22. Assignment
RealG may assign or transfer these Terms, in whole or in part, without restriction. Users may not assign or transfer their rights under these Terms without prior written consent from RealG.
### 23. Survival
Sections 9, 10, 11, 12, 13, 14, and any other provisions which by their nature should survive, will survive termination of these Terms.
### 24. Electronic Communications
By using the Service, you consent to receive communications from RealG electronically and agree that electronic agreements are as binding as physical signatures.
### 25. Children's Privacy
The Service is not intended for individuals under 18 years old. We do not knowingly collect data from children under 18.
### 26. Feedback and Submissions
Any feedback or suggestions you provide regarding the Service become the property of RealG to use without restriction or compensation.
### 27. Export Controls
Users agree to comply with U.S. export control laws and not to export the Service to prohibited countries or individuals.
### 28. Contact Information
For support or legal inquiries, please contact:
Email: support@realg.us
Address: 1207 Delaware Avenue #2129, Wilmington, DE, 19806
Phone: (302) 412-6754
### 29. No Third-Party Beneficiaries
These Terms are solely for the benefit of you and RealG and do not confer any rights on any third parties.
### 30. Changes to the Service
RealG reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
### 31. Compliance with Laws
RealG complies with all applicable laws and regulations in providing the Service. Users are responsible for ensuring their use of the Service complies with all applicable laws and regulations.
### 32. External Links
The Service may contain links to external websites that are not operated by RealG. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Inclusion of any link does not imply RealG's endorsement of the linked site or service.
### 33. Headings
The section and paragraph headings in these Terms are for convenience only and shall not affect their interpretation.
### 34. Accessibility
RealG is committed to making its Service accessible to users with disabilities. We strive to comply with the Americans with Disabilities Act (ADA), other applicable accessibility laws, and recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1. If you have any concerns or suggestions regarding the accessibility of our Service, please contact us at support@realg.us. If you encounter any accessibility barriers on our Service, please contact us at support@realg.us so we can work to improve your experience.
### 35. Electronic Signatures and Records
You agree that by clicking "I Agree" or by using the Service, you are signing these Terms electronically. You agree that your electronic signature is the legal equivalent of your manual signature. You consent to receive any notices, agreements, disclosures, or other communications (collectively, "Notices") from RealG electronically. You agree that RealG may send you Notices via email or by posting them on the Service. This consent complies with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act).
### 36. Modifications to the Service
36.1. Right to Modify: RealG reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.
36.2. Updates and Upgrades: We may update the Service to add, remove, or modify features. These updates may be automatic or may require action from you.
36.3. No Liability: RealG shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
36.4. Maintenance: Scheduled maintenance or emergency maintenance may cause temporary interruptions to the Service.
Last Updated: 10/02/2024
## User Agreement
By creating an account or using the RealG Service, you acknowledge and agree to the following:
1. I have read, understood, and agree to be bound by the Terms of Service and Privacy Policy.
2. I consent to receive communications from RealG related to the Service, including marketing communications, service updates, and account notifications. I understand I can opt out of marketing communications at any time by clicking the "Unsubscribe" link in any marketing email or by contacting customer support.
3. I acknowledge that RealG is a tool providing data and analytics, and does not constitute professional financial, accounting, or investment advice. I will consult with qualified professionals for any financial or investment decisions.
4. I understand that while RealG strives for accuracy and reliability, the Service is provided on a best-effort basis without guarantees of accuracy, availability, or uninterrupted service.
5. I agree that all fees paid to RealG, including subscription fees and data API fees, are non-refundable, subject to applicable consumer protection laws. I understand that I may have additional rights under my local consumer protection laws.
6. I certify that I am at least 18 years old.
7. I agree to use the Service in compliance with all applicable laws and regulations.
8. I agree to the dispute resolution and arbitration provisions in the Terms of Service, including waiving my right to participate in a class action lawsuit against RealG.
9. I understand that RealG may modify the Terms of Service or Privacy Policy, and my continued use of the Service after such changes constitutes acceptance of the modified terms.
10. I agree to comply with any applicable third-party terms when using third-party services or data through RealG.
11. I understand that RealG reserves the right to modify, suspend, or discontinue any part of the Service at any time.
12. I understand that RealG complies with applicable accessibility laws and is committed to making its Service accessible to users with disabilities.
By clicking "I Agree" or by using the RealG Service, I confirm that I have read and agree to this User Agreement, the Terms of Service, the Privacy Policy, and all Third-Party Terms. I understand that my electronic acceptance of these terms is legally binding.