## Privacy Policy
### 1. Information Collection and Use
1.1. RealG collects and uses personal information for providing and improving the Service.
1.2. We collect information you provide directly to us, such as when you create an account or use our Service.
### 2. Data from Third-Party Providers
2.1. RealG collects data from third-party providers about rental property listings and related information.
2.2. This data is used to provide analytics and insights within our Service.
### 3. Use of Data
3.1. RealG uses the collected data for providing the Service, maintaining and improving the Service, and communicating with users about the Service.
### 4. Data Sharing and Disclosure
4.1. RealG does not sell personal information to third parties.
4.2. We may share data with third-party service providers that perform services on our behalf.
4.3. We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas, court orders).
4.4. We may disclose your personal information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
### 5. Data Security
5.1. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption of data in transit and at rest, regular security assessments, and restricted access to personal data.
5.2. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
### 6. User Rights
6.1. Users have the right to access, correct, or delete their personal information.
6.2. Users may request a copy of their data stored in the Service.
6.3. To exercise these rights, please submit a request by emailing us at support@realg.us with the subject line "Privacy Rights Request." Please include your full name, the email associated with your account, and a detailed description of your request. We may need to verify your identity before processing your request. We aim to respond to all requests within 30 days. Please note that in some cases, we may not be able to delete all of your information if we are required to retain certain data to comply with legal obligations or to fulfill our contractual responsibilities to you.
### 7. California Consumer Privacy Act (CCPA) Rights
7.1. California residents have the right to know what personal information is collected, request deletion of personal information, and opt-out of the sale of personal information.
7.2. To exercise these rights, please follow the process outlined in Section 6.3 of this Privacy Policy.
7.3. RealG does not sell your personal information. If you are a California resident and would like to ensure that your personal information is not sold, please contact us at support@realg.us.
### 8. Data Retention
8.1. We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
8.2. User data is deleted or anonymized when it is no longer needed for these purposes.
8.3. You may request deletion of your account data at any time by contacting us.
### 9. Cookies and Tracking Technologies
9.1. RealG uses cookies and similar tracking technologies to collect and store information.
9.2. Users can manage cookie preferences through their browser settings.
9.3. We use both session cookies and persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period of time.
9.4. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Service may become inaccessible or not function properly.
### 10. Do Not Track Signals
Our Service does not currently respond to "Do Not Track" (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.
### 11. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws. We will take reasonable steps to mitigate any harmful effects of such a breach.
### 12. International Data Transfers
While RealG primarily operates in the United States, we may store or process your data in other countries. By using the Service, you consent to the transfer of your data to countries outside your country of residence, which may have different data protection rules. We will ensure that appropriate safeguards are in place to protect your personal data during such transfers.
### 13. California Online Privacy Protection Act (CalOPPA) and Virginia Consumer Data Protection Act (VCDPA)
For users residing in California or Virginia, we comply with the California Online Privacy Protection Act (CalOPPA) and the Virginia Consumer Data Protection Act (VCDPA), respectively. These laws provide additional privacy rights to residents of these states. For more information about your rights under these laws, please contact us.
### 14. Changes to This Privacy Policy
14.1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
14.2. You are advised to review this Privacy Policy periodically for any changes.
### 15. Children's Privacy
The Service is not intended for individuals under 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we might have any information from or about a child under 18, please contact us at support@realg.us.
### 16. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@realg.us.
Last Updated: 10/02/2024